Services

AT OUR CUSTOMERS’SIDE. FROM ALL POINTS OF VIEW

Our customers are never alone. We stand by their side to find answers to all their needs, even the most complex.

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They can count on:

our flexible structure

our experience in adapting to the rules and regulations dictated by international organizations

our distribution network all over the world

our many research projects activated over the years

Above all, the desire to be partners of our Customers allow us to offer support and assistance in all fields.

BMP® Technology

Are you a company and want to develop specific products markable because of mixing, homogeneous dispersion, safety and optimization of the administration?
You can count on our productive structure, able to accompany you in the process of study and realization of your ideas.

Veterinary drug making

Are you a Marketing Authorization Holder (MAH)?
Our Pharmaceutical Workshop deals with all stages of production, including regulatory practices, and ensures to perform all the needed checks at our laboratories, authorized for analysis on behalf of third parties.

Biosafety

We carry out monitoring protocols, evaluation and adoption of structured intervention programs on mycotoxins, starting from the entry of raw materials and along the entire production cycle, conservation and use of the product, passing through the maintenance of the biological balance of the plant.

HCCP protocol and monitoring

We support the preparation of HCCP protocols to identify and analyze hazards in food production, to develop control systems through data collection, and to prepare the report on the areas of intervention and the documentation to be submitted to the competent authorities. We follow the process until the release of the authorizations.

Production of complementary feed and food additives

We are equipped with production plants and licenses for the production of high-quality complementary feed and additives in the field of animal feed. If you are a company and want to rely on a reliable partner for the realization of your products, we are ready to put at your disposal our plants and our certified procedures to help you in your work.

Your customized projects

Our organization condenses the decades of experience in production, performed according to continuously certified standards. We are ready to support our Customers in each phase of product creation, starting from the study and research, to arrive at the final formulation and the development of the registration procedures.
Production and storage can be planned according to the commercial needs of each customer, ranging from the production of small batches to the management of important supplies.

Your ideas, our know how

Do you need a support to produce the new formulations you have created?
We work alongside you to check, analyze and optimize the production of your creations.
If you have already completed the development of your idea, we will take care of the production and storage of your products.
Your products made in our plants will benefit of the same certifications we hold.
We also take care of the packaging design, adopting your brands and graphic guidelines with: Identification of the type of packaging and size: bags, bottles, tanks, etc.
Drafting of the label by our Regulatory Office, following the legislation.

Veterinary and food technical assistance

Our technicians do not only deal with personalized nutritional formulations for each type of Customer but also support the management of the breeding from the hygienic-sanitary, technological and economic point of view. Moreover, thanks to the latest generation tools, they can perform NIR analysis in an immediate way, directly at the breeding, and study the way to optimize the feeding according to the available raw materials.

Advice

Our competent personnel offer advice on sector regulations and in the event of disputes raised by the control authorities.

Regulatory support

Our Regulatory Office produces dossiers for the applications for registration of pharmaceutical products already developed. If you are a small company and do not have your own internal Regulatory Office, you can request our support to follow the complex registration phase of the products.

Research and development

Through our R & D department, we offer the support to develop or register new products or to evaluate methods to optimize production and laboratory activities.

Pharmacovigilance

Whenever there is a need to evaluate an abnormal reaction in the use of pharmaceutical products, we provide timely and accurate information on whom to contact, and in what ways. The provisions of the law on pharmacovigilance are detailed on the website of the Ministry of Health (Italian language).

You can contact us for more information, calling our switchboard at +39 039 6205.1 and asking for the “Pharmacovigilance Service”.

Research projects

We support companies in the preparation and execution of a research project. From the identification of tenders, to the drafting of documents to access the funds, from the preparation of the implementation phases, to the necessary reporting.

Disclaimer

A. CATEGORIES OF DATA: subject of treatment can be your personal information such as identification data, personal data and contact details.

B. DATA CONTROLLER: the data controller is Dox-al  Italia S.p.A., Via Pietro Mascagni, 6 – 20884 Sulbiate (MB ), VAT number 00729770966 , which can be contacted by phone at 039.62051 or by email info@doxal.it

C. SOURCE OF PERSONAL DATA: the personal data held by the Data Controller are collected directly from the interested party.

D. PURPOSE OF DATA PROCESSING AND LEGAL BASIS: the processing of your data, collected and stored in relation to the completion of this form, has your consent as its legal basis and is carried out for the following purposes: to provide assistance and technical support services or information required

E. DATA RECIPIENTS: within the limits relevant to the processing purposes indicated, your data may be disclosed to partners, consultancy companies, private companies, appointed as Managers by the Data Controller. Your data will not be disseminated in any way.

F. TRANSFER OF DATA TO THIRD COUNTRIES: this site may share some of the data collected with services located outside the European Union area.

G. PERIOD OF CONSERVATION: the data collected will be kept for a period of time not exceeding the achievement of the purposes for which they are processed (” conservation limitation principle “, Article 5, GDPR) or according to the deadlines set by the regulations of law. The verification of the obsolescence of the data stored in relation to the purposes for which they were collected is carried out periodically.

H. RIGHTS OF THE INTERESTED PARTY: the interested party always has the right to request the Data Controller to access your data, correct or delete them, limit the processing or the possibility of opposing the processing, to request data portability , to revoke the consent to the processing by asserting these and the other rights provided by the GDPR by simply communicating to the Data Controller. The interested party can also lodge a complaint with a supervisory authority

I. OBLIGATORY OR LESS CONFERRAL: we inform you that the provision of data is optional for some fields and compulsory for others (indicated by an asterisk) and their failure to provide it involves the failure to perform the requested service.

J . DATA PROCESSING METHOD: the personal data you provide will be the subject of processing operations in compliance with the aforementioned legislation and the confidentiality obligations which inspire the activity of the Data Controller. The data will be processed both with IT tools and on paper and on any other type of suitable support, in compliance with the appropriate security measures pursuant to the GDPR.

K . AUTOMATED DECISION-MAKING PROCESSES: there are no automated decision-making processes

Last update: November 2020